Terms, Conditions and Policies
Website Content
Despite our best efforts, Nasim Dokani Art is unable to guarantee that the colours displayed on the internet accurately reflect the colours of our items. This could depend on how well your computer or mobile device reproduces colour.
This website's content is subject to change at any time.
Links to external websites might not be updated or maintained; they are simply offered for convenience at the time of publication. Any references to websites belonging to third parties do not indicate that Nasim Dokani supports or approves of those websites, companies, or other endeavours.
Intellectual Property Rights
Unless otherwise noted, all rights, titles, and interests (including copyright, trademarks, and other intellectual property rights) on this website are owned by NasimDokani.com (Nasim Dokan, Nasim Dokani Art, We).
You are not granted any rights, titles, or interests by using this website or any of the content on it. It is forbidden to copy or distribute this website or any of its contents, and doing so could lead to legal trouble as well as criminal charges.
If Nasim Dokani discovers or has reason to believe that you plan to resell or duplicate any of our items for use in a business venture, whether personal or commercial, we have the right to refuse your order. You acknowledge and agree to our privacy policy by using our website.
You acknowledge and agree to abide by the following terms and conditions of use in order to use this website.
Copyright
Unless otherwise stated, copyright in the information, images, artworks, or artwork prints on this website, extending to all social media, is owned by or licenced to Nasim Dokani. Unless specifically authorised by law or in writing by Nasim Dokani Art, neither this website nor any of its contents may be duplicated, copied, sold, or otherwise exploited for any purpose.
For commissioned pieces, the copyright remains with the artist, Nasim Dokani, unless the copyright for the artwork is signed over to the person or company who commissioned it.
Original Artworks & Copyright
Purchasing an original painting implies that you are purchasing it as a tangible item to own and appreciate. The artwork is yours; the copyright to it is not.
The copyright is still held by Nasim Dokani.
The buyer of original pieces does not automatically acquire the right to reproduce a painting as wooden collage, prints, cards, posters, on clothing, etc, when they purchase a painting - you're acquiring the right to own and enjoy the item but not the right to reproduce it.
This contract is governed by the laws of Australia and such other laws that are applicable in the country where the consumer is resident.
Art Prints
Please note, there are in some works different shades in colour. These are the natural appearance of ink on paper or the ductus, which is the individual mark-making style of the artist varying in speed, pressure, and direction.
Payment
All transactions will be conducted in Australian Dollars (AUD), and the checkout page will automatically display Australian Dollars, irrespective of the currency used for shopping. The currency conversion shown is for informational purposes and may vary from the actual conversion rate applied by your credit card provider.
Processing and Delivery
Kindly note that the delivery times provided are approximate and may vary due to various factors. If your order is time-sensitive, please contact us prior to placing it.
Please note that all printed products are made to order by our print on demand partner, so please take this into account when estimating the expected delivery date.
We do have the option to expedite production for certain orders, so we encourage you to contact us if your order is time sensitive before making a purchase.
Nasim Dokani Art processes orders within 2-8 business days, excluding weekends. Although we do not assume liability for lost, damaged, or stolen items, we are committed to investigating your case and collaborating with the shipping provider to find a suitable resolution. Should you suspect that your order is lost during transit, kindly contact us within 10 days of the expected delivery date.
All deliveries are sent to the address you have provided. Please review your order dispatch email to confirm the accuracy of the address. While Nasim Dokani Art cannot be held responsible for deliveries to incorrect or incomplete addresses provided by customers, we will look into your situation and strive to find a suitable resolution. Please be aware that we offer worldwide shipping, and delivery may take up to 30 business days after shipment.
Delivery Time Estimates
Kindly note that the delivery times provided are approximate and may vary. We recommend contacting us prior to placing any time-sensitive orders.
Order processing time
Most of our items are made specifically for each order, typically requiring 2-5 business days (excluding weekends) for preparation. For pre-ordered items, the product description will provide fulfilment details. Please consider that all prints are made to order when estimating the delivery date. We can expedite production for certain orders, so please contact us if your order is time-sensitive before making a purchase.
Lost or damaged items
In case your items are damaged upon arrival or go missing during transit, kindly reach out to us via email so we can look into your specific situation and strive to find a suitable resolution.
We dispatch all parcels to the address you have provided, therefore, we kindly ask you to verify the accuracy of the address in your order confirmation email. Nasim Dokani Art cannot be held liable for deliveries to incorrect or incomplete addresses supplied by customers.
Should there be any concerns regarding your order, please get in touch with us within 3 business days of receiving the order or the notification of delivery. Failing to do so may result in us being unable to replace your order in accordance with the shipment insurance policy.
Order cancellations, returns and replacements
Please note that we are a small one-person business, and all prints are custom-made to order with our print on demand partner. As such, they are not eligible for refunds or returns.
Nasim Dokani Art reserves the right to refuse order cancellations due to a change of mind, unless otherwise decided at our discretion. In the event that a cancellation is accepted, you will be required to cover any costs incurred by Nasim Dokani Art as a result of the cancellation. Refunds, if applicable, may take up to 10 business days to reflect in your account.
We stand by our policy that all sales are final, and we do not offer returns or exchanges unless the item is defective. Should you receive a defective item, please contact us within 7 days of receipt with details of the product and the issue. We will assess your claim and inform you via email if you are eligible for a replacement. If approved, a replacement will be sent to you at no extra charge.
Privacy Policy
We respect your privacy. All information collected by Nasim Dokani Art on this website serves analytical purposes to improve our services and content and process your order. Under no circumstances will information ever be given or sold to a third party, nor will we ever record any billing details, such as PayPal account information.
Accountability
We disclaim all liability for any direct or indirect loss, damage, or expense (regardless of how it arises) resulting from your use of our website and/or the materials and/or information contained within, to the fullest extent allowed by law, including the Australian Consumer Law.
Jurisdiction
These Terms & Conditions and your use of the website are subject to the law of Victoria, Australia.
Disclaimer
Any opinions on medicine, medications, or scientific approaches to disease are not recommendations. They reflect my personal opinions and experiences. I do not make any recommendations for treatment or give guarantees or advice on how to treat yourself.
My personal views do not reflect those of any institutions I graduated from, worked at, or collaborated with.
For legal purposes, I have to advise you to consult matters of your health with your legally authorised medicator, meaning general practitioners, medical doctors, or any other kind of profession legally accepted by the conventional healthcare providers of each government, meaning authorities that govern a country or state.